How does your company make decisions? Are you transparent, both in your formal structures as well as in the informal mechanisms linked to the values and culture of a company? Does the governance structure enable you to take responsibility and act accordingly, including respecting the principles of sustainability.
An essential part of the organisational governance is the leadership of your company. They can set the example and motivate employees and other stakeholders to practice what they preach and integrate sustainability in the business. Indicate here how high the priority of a sustainable, transparent governance system is for your company, any action you have taken to implement it and its progression, then share your results and reveal its impact.
Companies have the responsibility to respect human rights. Stakeholders can urge companies to play a more active role in respecting human rights. Within its sphere of influence, organisations can urge stakeholders to respect human rights or take action to make sure human rights are respected. How have you done this? What’s the priority? Or do human rights only have limited significance in your company?
Issues covered within this topic are Due diligence, Human rights risk situations, Avoidance of complicity, Resolving grievances, Discrimination and vulnerable groups, Civil and political rights, Economic, social and cultural rights and Fundamental rights at work.
Although most of these issues are quite common and well respected in most countries it would be good to describe how you comply with the issues. Or maybe you have even done things to make a positive impact.
Companies that offer products or services to customers have responsibilities towards those customers. Most of them apply primarily to consumers, but they can be applied to customers as well (in addition to fair operating practices).
The most important ones are Fair marketing, factual and unbiased information and fair contractual practices, Protecting customers’ health and safety, Sustainable consumption, Customer service, support and dispute resolution, Protection of customer details and privacy, Access to essential services and Education and awareness.
Indicate here how you treat your customers and how important it is for you to comply or raise the bar and set a new standard in your industry.
Creating jobs, including wages and other compensation for work done, are among the most important economic and social contributions of an organisation. Meaningful and productive work is an essential element in human development. Employment improves living standards and the lack thereof is a primary cause of social problems. Socially responsible labor practices are essential for social justice, peace and stability. How do you contribute to this positive effect? Or do you only comply?
The labour practice of a company includes all policies and methods related to work that’s performed within or for a company, including contracted work. It’s not just limited to the relation of a company with employees and includes; Hiring and promotion of workers; Disciplinary and complaints procedures; Transport and transfer of labor; Termination of employment; Training and skills development; Health, safety and industrial hygiene as well as any policies or process related to working conditions, in particular working time and remuneration; Recognising labor organisations and representation and participation of labor and employers’ organisations in collective negotiations; and Social dialogue and tripartite consultation regarding social issues relating to work. Indicate here how embedded this is in your company.
Every company has an impact on the environment, whether it’s direct or indirect, small or big. Although the individual impact may be small, the joint impact is huge. How does your company score with regards to some of the well known effects: Resource scarcity, Pollution, Climate change, Degrading Biodiversity, Collapsing ecosystems, and Destruction of natural habitats?
How do you take these effects into account and in what way do they play a role when you’re making decisions? Has your company identified what your impact, direct and indirect, is and have you taken measures to minimise the negative impact? Set down the measures you have taken here.
It is, and actually always has been, normal for companies to have a relationship with communities in which they are active. It’s like being neighbours in everyday life. Companies always have an impact on the communities in which they operate. Involvement in these communities strengthens civil society.
How aware are you of this responsibility and how relevant is this in your specific situation? That’s the question. That is the foundation of the relationship you have with the community in which you operate. Please indicate what the priority of community involvement is for your company, what you do to facilitate this, what you have achieved and the impact.
Fair operating practice is about ethical behaviour in how your company does business with other organisations. It includes the relations with authorities, partners, suppliers, contractors, clients, competitors and associations. It regards issues like: Anti-corruption; Fair competition; Respect for property rights; Responsible political involvement and, Promoting social responsibility in the value chain.
Fair operating is not limited to compliance, but facilitates opportunities to have a positive impact. If your company shows leadership and takes responsible action with regards to fair operating, you can set an example for many other companies. As a sustainable leader, you can affect the actions of others in your ecosystem. Below you can indicate how important this is to you, what actions you have taken and the impact they made.
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